Refund&Return Policy

iKF 30-Day Refund Guarantee
We stand behind the quality of our products with a 30-Day Satisfaction Guarantee from the date your order is delivered to the designated address. If you're not completely satisfied, please contact our support team at service@ikfaudio.com to initiate a return.

Eligibility Requirements

To qualify for a refund:
• Unused & Undamaged: Items must be in original condition with no signs of use, wear, or modification.
• Complete Packaging: All accessories, free gifts, and original packaging (including boxes and manuals) must be returned.
• Proof of Purchase: A valid order confirmation or invoice from the iKF Official Website (https://ikfaudio.com/) is required.

How It Works

  1. Contact Support: Email us within 30 days of the delivery date.

  2. Return Shipping:
    • Non-quality issues: Customers are responsible for return shipping costs.
    • Quality-related issues: iKF will either provide a prepaid return shipping label or reimburse return shipping costs after verifying the issue.

  3. Inspection & Processing: Refunds are processed within 5 business days after the returned item passes inspection at our warehouse.

  4. Refund Method: The refund will be issued to the original payment method used.

Important Notes

⚠️ Non-iKF Website Purchases: For orders placed through other platforms or resellers, please contact the respective seller for return and refund assistance.
⚠️ Late Returns: We are unable to process refunds for non-defective products returned after 30 days from the delivery date.

⚠️Please note that for cross-border payments, orders over USD 100 may be subject to a 5% refund processing fee if the return or refund is not due to our store’s fault.
This fee is charged by the payment processor and will be deducted from the total refund amount.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.